You can return your order within 30 days of delivery.
To be eligible for a return, the item must be unopened and unused, with the seal intact, and in its original packaging.
How to start a return
Contact us through our contact page with your order number before sending anything back. We will reply with return instructions and the return address. Items sent back without contacting us first may not be accepted.
Return shipping
You are responsible for the cost of return shipping, unless the item arrived damaged, defective, or was not the item you ordered.
Damaged, defective or wrong items
Please check your order when it arrives. If the item is damaged, defective, or not what you ordered, contact us through our contact page with your order number and a photo of the problem. We will cover return shipping in these cases and make it right.
Refunds
Once we receive and inspect your return, we will let you know whether it has been approved. Approved refunds are issued to your original payment method. Your bank or card issuer may take additional time to post the refund to your account.
Items that cannot be returned
For hygiene and safety reasons, we cannot accept returns of items that have been opened or used, or whose seal has been broken, unless the item arrived damaged or defective.
Questions
For any questions about returns or refunds, reach us through our contact page.